Q: Can I access my e-mail through Instant Messenger?
A: No, this feature is not available at this time.

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Q: Why can't I update my e-mail address?
A: Reply to the confirmation e-mail that is sent to your new address. You must do this within 72 hours after choosing Update E-mail Address in Instant Messenger. Make sure to follow the directions in the e-mail exactly. You must put only the word "OK" in the body of your reply, and you must not modify the Subject line.

Do not reply to the e-mail that is sent to your old address. This piece of e-mail is only there to allow you to cancel the update. If you reply to this e-mail within 72 hours after choosing Update E-mail Address in Instant Messenger, your update won't take effect.

In all cases, the e-mail address update does not take effect for at least 72 hours after you choose Update E-mail Address in Instant Messenger. Even if you immediately respond to the confirmation e-mail that is sent to your new address, you must still wait 72 hours for the update to occur. The reason for this is that you still have 72 hours to cancel the update by replying to the e-mail that is sent to your old address

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Q: If I have multiple Instant Messenger screen names linked to the same e-mail address, can I change the e-mail address for just one of those screen names without affecting the other screen names?
A: No. When you register multiple Instant Messenger screen names using the same e-mail address for all of them, all of those screen names are considered to be on the same account. Changing the e-mail address for one of those screen names also changes the e-mail address for all of the other screen names on that account.